Pricing

Two sides pay. Tenants never do.

Simple subscriptions, NZD inclusive of GST. No transaction take. Cancel any time. The same prices for everyone — no enterprise game.

Tenants

Freealways

Tenants never pay. Ever.

  • File tickets with photos
  • Track ticket status
  • Magic-link access — no account
  • Privacy Act data export
Tenants use magic-link access
Recommended

Landlords + PMs

$49/mo, incl. GST

14-day trial, no card

  • Up to 25 properties
  • Unlimited tickets and requests
  • Side-by-side quote comparison
  • Invitation-only + open publishing
  • Activity log + audit trail
  • Privacy Act compliance built in
Start a 14-day trial

Tradies

$79/mo, incl. GST

5 quotes/month free forever

  • Unlimited quotes
  • Scope-filtered job board
  • Invitations from preferred PMs
  • Insurance + bond verification
  • Off-platform invoicing
  • Cert expiry reminders (30/7/1 days)
Sign up free
Compare everything

What's in each tier.

Tenants Landlords + PMs Tradies
Core
Maintenance tickets Unlimited Unlimited
Photo + video attachments Yes Yes Yes
Service requests + offers Unlimited 5 free / mo, then unlimited on Pro
Activity log + audit Read Full Own activity
Compliance
Privacy Act 2020 export + delete Yes Yes Yes
RTA s.48 access windows Set View + enforce Honour
PGDB / EWRB / LBP verification View Verified-only filter Verify on signup
Sydney data residency (ap-southeast-2) Yes Yes Yes
Money
Transaction take 0% 0%
Invoicing Direct from tradie to landlord Off-platform Off-platform
GST handling on quotes View Explicit excl./incl. GST Explicit excl./incl. GST
Operations
Multi-portfolio org structure On request (pilot)
Bulk import (CSV) of properties + tenancies Next release
API access Pro tier (planned) Pro tier (planned)
NZ-based support Yes Yes Yes

Frequently asked

Is there an annual discount?
Not at v1. We'd rather you cancel a month than be locked into a year that didn't fit. Annual pricing comes if our churn data shows it's actually a better deal for you.
What about non-profits and community housing?
Charity rate available: email kia.ora@rentmate.scalioni.com with your registered charity number.
Are prices NZD?
Yes. Everything is NZD. GST is included in the published prices and itemised on every invoice.
Do you charge per user?
No. One subscription covers your whole organisation (PMs + admins). Tenants are always free. Tradies have their own subscription.
What happens after the trial?
We email you on day 11 and again on day 14. If you don't add a card, the account moves to read-only — no data is deleted for 30 days. You can resume any time inside that window.